Withdrawals
Help! My withdrawal hasn’t reached me yet
Check the request status in your dashboard and allow the stated processing time. If the request is overdue, contact support with the withdrawal reference.
Need more help?
If this does not resolve the issue, submit a support ticket with the relevant account details and our team will investigate.
What are the minimum and maximum withdrawal limits?
Withdrawal limits are shown before you submit a request. Check the selected method for the latest minimum, maximum and processing information.
Need more help?
If this does not resolve the issue, submit a support ticket with the relevant account details and our team will investigate.
What are the withdrawal methods currently available?
Available withdrawal methods are displayed in the client dashboard. Eligibility can depend on the payment method used to fund your account.
Need more help?
If this does not resolve the issue, submit a support ticket with the relevant account details and our team will investigate.
What are the withdrawal time frames?
Processing times vary by method and can be affected by verification or provider checks. Review the dashboard information for the current estimate.
Need more help?
If this does not resolve the issue, submit a support ticket with the relevant account details and our team will investigate.
What is the withdrawal process?
Submit a withdrawal request from your dashboard, verify the destination details and follow any required account checks before confirmation.
Need more help?
If this does not resolve the issue, submit a support ticket with the relevant account details and our team will investigate.