Trading

What commissions does Hugo’s Way charge on trades?

Hugo’s Way charges a commission of $5 per lot traded.

Thu, 26 Mar, 2026 at 12:17
How can I report a problem with a trade?

Trade problems should be reported by opening a ticket. In that ticket, please include your PRO4 number and ID of the trade in question. 

Trade ID’s can be found here: 

Once we have the above information, our trading desk manager can look into this for you.

Mon, 10 Apr, 2023 at 12:00
How long does a demo account last?

Whilst active, there is no time limitation; however, if inactive, the demo account will be deleted after 30 days.Note - We do not store any data on demo accounts, and we are unable to assist with queries related to lost/forgotten passwords. 

Thu, 26 Mar, 2026 at 12:20
What Account Types Do Hugo's Way Have?

All accounts are ECN/STP, meaning all trades are sent directly to the Liquidity Provider. We also offer demo accounts so clients can practice trading and test strategies in a risk-free environment.

Mon, 13 Apr, 2020 at 12:00
Do you allow hedging, scalping and news trading?

Yes, we allow hedging, scalping, and news trading.

  • Hedging: Opening multiple positions to offset potential losses (e.g., buying and selling the same asset).
  • Scalping: A short-term trading strategy that aims to profit from small price movements.
  • News trading: Trading based on market volatility caused by economic news or major events.
Mon, 19 Aug, 2019 at 12:00
Does Hugo's Way have Islamic accounts?

We do not at this time. We will be adding them in the future. Check back at a later stage for progress on this account type.

Mon, 19 Aug, 2019 at 12:00
What are the trading fees on Hugo’s Way?

With Hugo's Way, you are charged $5 per lot traded. 

If you opt to trade with a smaller lot size, the commission fee will be adjusted based on the lot size selected.

For example, if you decide to place a trade with 0.5 lots, you would be charged $2.50.

Thu, 07 May, 2020 at 12:00
MAM Accounts on Hugo's Way

At this present moment in time, we do not offer support for MAM accounts.

Mon, 13 Apr, 2020 at 12:00
PAMM Accounts On Hugo's Way

At this present moment in time, we do not offer support for PAMM accounts.

Mon, 13 Apr, 2020 at 12:00
How Can I Transfer Between Wallets?
  1. Click on Internal Transfer
  2. Select Wallet to Wallet as Transfer Type
  3. Choose the account you need to send the funds from
  4. Choose the account you need to deposit into
  5. Enter the amount to transfer.
  6. Click Request Transfer 

Please note the funds must be available in your Hugo's Way Wallet before you can transfer it.

Tue, 04 Oct, 2022 at 12:00
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