Account Funding | Hugo's Way FX

Account Funding

If you have recently deposited into your Hugo Wallet you will need to do an internal transfer to move funds from your Hugo Wallet into the MT4 account.

To transfer into your MT4 account follow these simple steps.

  1. Click “Internal Transfer”
  2. Select “Wallet to MT4” in the “Select transfer type”
  3. Choose the MT4 account to deposit into
  4. Enter the amount to transfer. You need to have this amount available in your Hugo Wallet before you can transfer it.
How to start trading

If you deposited and the funds are not in your Hugo wallet then you should contact


Please note we use a number of payment gateway service providers. Please ensure you are aware of the Descriptor that will be shown in your bank statement.

  • When Depositing you will see what will appear in your statement on the screen
  • You will see a pop up after you deposit with the descriptor
  • you can see in each deposit line what you have been billed as
  • You will get an email showing what you will be billed as

For any questions please contact support

3D Secure. Added security for you.

If you are depositing by card , the payment gateway may require the card being use to be a 3D secure Card.

3D secure is an extra level of security to protect Card holders while making payments and against your card being used when it is not you making the transaction.

So what is it?

3D Secure stands for 3 Domain Server, there are 3 parties that are involved in the 3D Secure process :

  • The company the purchase is being made from.
  • The Acquiring Bank (the bank of the company)
  • VISA and MasterCard (the card issuers themselves)

The scheme is a collective of Verified by VISA (VBV) and MasterCard Secure Code (MSC).  It is the most recent fraud prevention initiative that is available at the moment.

When using a 3D secure card you may be:

  • brought to a screen to enter your Master Card Secure Code or Your Verified by VISA Code.
  • Some banks will text you to ensure this is a transaction you are making

Once you complete this 3D secure process you can use the card with out any issues.

Contact your bank for any questions about whether your card is 3D Secure and to learn more.

You can see all deposit methods here.

We are constantly adding new funding sources, currently we accept

  • Credit/Debit card payments up to $600 per transaction –  Free
  • Wire transfers ($100 minimum) –  $25 fee per wire
  • Bitcoin – Free

You can read more here

Credit/Debit Card

If you have deposited through Credit/Debit card then you must first receive the full amount back to the card you deposited from.

Wire Transfer

Wire transfer deposits must be withdrawn back to Wire transfer but profits can be withdrawn via wire transfer or Bitcoin.


Bitcoin deposits must be withdrawn back to bitcoin but profits can be withdrawn via Bitcoin or wire transfer.

Credit/Debit Card

  • Min $10
  • Max $600 (Per transaction)
  • Max 3 transactions per 24 hours (Per card)
  • Max 10 transactions per 30 days (Per card)

Wire Transfers

  • Min $100
  • Max unlimited


  • Min $10
  • Max unlimited

You can enter your address manually and save it in the gateway.

When you do a credit/debit card deposit you will be brought to the payment gateway.

You can see the Edit Address Manually is your address is not found.

  1. Click Edit Address Manually
  2. Fill in all the lines of the address
  3. Click Save Changes

Please see the screenshots below for more detail.

You will need to log in and click Deposit.

  1. Select Credit/Debit Card
  2. Enter the amount to deposit
  3. Click redirect me to payment page

You will need to complete the payment and enter card details on the Payment Gateway. Only then will your funds be added to your Hugo Wallet.


Please note we use a number of payment gateway service providers. Please ensure you are aware of the Descriptor that will be shown in your bank statement.


There are NO fees to withdraw your funds back to your credit/debit card however your additional profits will incur withdrawal fees depending on the additional withdrawal method below.

Credit/Debit Card


Wire Transfers




  • Wire Transfers – $25 (over $5,000 free)
  • Credit/Debit Card – 0%
  • Bitcoin: 0%
  • Credit/Debit Card
    • Instant once approved
  • Wire Transfers
    • Up to 7 days (once processed by your bank)
  • Bitcoin
    • Dependent upon blockchain currently 6 confirmations are needed (Typically 1-3 hours)

We offer many deposit methods.

Once Processed deposits take:

  • Credit Card : Instant
  • Bank Transfer/Wire : 3-6 business days
  • Bitcoin : 1-3 hours

Your bank can be responsible for longer timelines on Card and Wire withdrawals


To move money from your Wallet to MT4 or MT4 to Wallet you will need to do an internal transfer.

See the screen shot below to guid you through this.

  1. Click Internal Transfer
  2. Select the Transfer type
  3. Choose the Account receiving the funds
  4. Enter the amount to transfer
  5. Press Request Transfer.
How to start trading

You need to go to deposits section.

  1. Click Deposits
  2. Choose Bitcoin
  3. Enter the amount you want to send
  4. Click Redirect to payments page

You will see an address to send your Bitcoin to and it will be in a time.

Bitcoin deposits need to be confirmed by Blockchain 6 times for you to receive the funds.

This can typically take 1-3 hours.

Please check back after some time. If you still feel there is a problem please contact

Talk to Hugo

Hugo is open to chat anytime 24/5, just click the live-chat bubble on the bottom right.


Hugo’s Way Ltd
Global Gateway 8, Rue de la Perle,
Providence Mahe,

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